The holidays are a time for gathering. For some, that means traveling. Before you check off your pre-travel to-do list, make sure you add “let Altana know I’ll be out of town” to that! It is essential – and easy – to inform your credit union when you’re leaving town for a significant amount of time. With mobile banking, you can check your balance, deposit checks, pay bills, and let us know you’ll be going global all without missing your connecting flight.
Debit and Credit card theft used to be less complicated. A thief would steal a purse, go to a nearby store, and rack up those fraudulent charges. Nowadays, cards and identity theft can happen anywhere. Our security system’s design blocks your debit or credit card if we detect suspicious transactions. However, by taking a second to alert us of your travels, we can recognize your financial activity on the road and avoid the inconvenience and embarrassment of blocked cards.
It’s our job to stay on top of your financial activity (and one we take very seriously). However, if you’re traveling with your family in an unfamiliar location, this service interruption can be a significant headache. Fortunately, it takes no time to tell us where and how long you’ll be gone. Therefore, we can determine if a charge that looks fraudulent is legit.
Here’s how to use your mobile app to let us know when you’ll be going global:
– Log into your Altana Mobile App. If you don’t yet have our mobile app (you really should – it’s easy to use and super handy), click here to get started.
– Tap the “Card Controls” tab in the menu on the left.
– Click “Travels.”
– Select the “+” sign.
– Enter the period you’re gone and your destination(s).
– If you’ve got more than one card, select those you expect to use on your trip.
– Submit to inform your credit union!
No smartphone? No problem! If you don’t have a smartphone, you can notify us of your travel plans by calling 406-651-2328 or visiting any Altana branch location during regular weekday business hours.
Happy travels!